Our Solution

Overview of our services…

Our early intervention products will yield a greater profit to our clients. Evidence shows prompt and timely contact with customers during the receivables life cycle  will facilitate both faster returns and a greater profit.

Agent assisted services include:

  • Inbound/Outbound сuѕtоmеr ѕuрроrt
  • Early Out Delinquency Management
  • Scheduling
  • Reminder Calls, etc.

Technology assisted services include:

  • SMS
  • Messaging
  • Email
  • Voicemail Messaging

Why we excel…

ABS is a leader in extended business office solutions for over 100 clients in the Healthcare, Financial Services, and Government industries.

We have solutions designed for organizations seeking partial or entire support of their existing customer contact center or business office. With our robust contact center infrastructure, we ensure efficient process management and look to incorporate the newest technological developments to meet the needs of our clients.

Everything starts with the customer – Louis XIV

Our Products

  • Customer Care

  • Pre-Charge Off

  • Pre-Collection

  • Skip Tracing

  • Customized Calling Campaign

  • Client Consulting


  • Reduce office overhead

  • Increase office efficiency

  • Maintain positive customer relationships

  • Low-cost solution

  • Returns capital quickly


ABS meets the industry’s most rigorous compliance requirements, including:

  • Fair Trade Commssion (FTC)
  • Consumer Financial Protection Bureau (CFPB)
  • Fair Debt Collection Practices Act (FDCPA)
  • Fair Credit Reporting Act (FCRA)
  • SSAE – 18 Security Standards
  • Gramm Leach Bliley Act (GLBA)
  • Payment Card Industry (PCI)
  • Health Insurance Portability and Accountability Act (HIPPA)

In detail…

Our program is designed to help clients manage accounts that are not paid in full at the time of service, but not yet ready to be placed for active collection efforts. Our highly trained Agents provide a consultative approach to customers which aids in the resolution of financial challenges. At ABS, we foster a culture of compassion, dignity, and respect. Customers are reminded of the importance of making payments and guided to reasonable and manageable payment plans.